BUS 432 Services Management

This course examines design and management of service businesses, including processes, technology, location, customer service and capacity.

This course examines the role of the operations in an organization and how to apply operations management skills in manufacturing and service organizations.

Apply project management skills to a simulated or live project. Develop project justification and plan, and execute the project plan and track performance.

Learn the advanced tools and techniques of project management, including WBS, budgeting and scheduling projects, and evaluating and terminating a project.

This course introduces the general marketing process, and looks at product, pricing, promotion, distribution, and buyer behavior in market planning.

Learn how to use a computer as a problem-solving tool, as part of data processing systems, MIS and decision support systems in this course.

This course covers the major functions of a human resource management system; acquiring, developing, rewarding, and maintaining employees.

This course introduces the concepts and practices of managerial finance, including financial statements, capital budgeting, and cost of capital.

This course is an introduction to the basic terminologies, concepts and tools that are involved in and used in supply chain management.

This course explores the legal and ethical environment in which business operates, with emphasis on government regulation.