Capstone Projects

Detecting Fraud on Customer Self-Service Channels

Program: Data Science Master's
Host Company: TDS Telecom
Location: Madison, Wisconsin (onsite)

TDS is constantly upgrading our customer-facing websites so that potential customers can sign up for service with a no-touch approach to registering as a customer and provisioning their services. However, this can lead to an expensive problem when a potential customer is attempting to commit fraud.

TDS is keenly interested in developing a framework for detecting fraud committed by people who sign up for service via our websites. Correlating the website data with multiple other data sources will lead to early detection and action on attempted acts of fraud.