Get Help


Visit our Knowledge Base for answers to common questions

Phone: 1-877-724-7883

Email: uwex-itservicedesk@support.wisconsin.edu

 

Wisconsin Online Collaboratives Technical Support provides assistance with course access and course-related technology used within our set of programs. These include UW Online Collaboratives, UW Flexible Option, and UW Independent Learning.

We help students with issues related to:

  • Canvas access to courses within our programs
  • Troubleshooting course technology such as online textbooks, tools, or platforms
  • Virtual Lab access and troubleshooting

We support faculty with:

  • Course learning tool integrations
  • Accessibility evaluations of course tools and materials
  • Setup and troubleshooting of course-related technology

Please Provide:

  • First and Last Name
  • Course Number and Name
  • Description of your problem (including any screen snapshots you may have)
  • Computer information (Web Browser, Operating System)

Technical Support hours:

Monday – Sunday 7am – 11pm (Central Time)

Except US holidays