Document Handoff- Information Collection Form Pilot

The main project stemmed from the quarterly privacy and compliance meeting for Aurora. It was there that a new document handoff information collection form was presented. The goal was to pilot this form at willing facilities. The purpose of the form was to assist in the gathering of information at the notification of a document handoff incident. A document handoff is when any patient information is given to the incorrect patient. This could be in the form of incorrect discharge paperwork, medication forms, etc. I assisted in researching which departments had the greatest number of recorded document handoffs in 2016 and 2017 and may benefit from utilizing the document handoff form. I then created talking points to be utilized during the trainings to those perspective departments along with an adjoining PowerPoint.