Standardizing Decision-based Workflow Pathways to Improve Turnaround Time Consistency in Transfusion Services
Program: Applied Biotechnology Master's Degree — Quality Assurance and Compliance
Host Company: Aurora St. Lukes Medical Center
Location: Milwaukee, Wisconsin (onsite)
Student: Laurie Makinen
This quality improvement project evaluated workflow variability during antibody identification investigations in a hospital transfusion service laboratory and its impact on turnaround time (TAT) consistency. The objective was to develop and implement a standardized decision-based workflow pathway that provides structured guidance for technologists, reduces workflow variation, improves efficiency, and supports more consistent turnaround time performance while maintaining compliance with existing laboratory procedures.