University of Wisconsin Extended Campus is now Wisconsin Online Collaboratives! This name reflects the partnerships of the 13 universities within the Universities of Wisconsin–our state's premier system of public higher education. Through these partnerships we will continue to support online degrees, certificates and courses–along with support services to you.

Capstone Projects

Understanding the Customer Experience Through Text Analysis of Online Reviews

Program: Data Science Master's
Location: Wisconsin (onsite)
Student: David Duterte

Computerized extraction of customer feedback by analyzing online product reviews. The goal is to provide a tool to the client that can suggest what is causing negative customer experiences by analyzing the online product reviews that are readily available. The intent is to reduce the amount of manual work done by people to read and analyze the reviews for the same information.