UW Online CollaborativesTechnical Support
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Phone:
1-877-724-7883
Email:
uwex-itservicedesk@support.wisconsin.edu
Technical Support hours:
Monday through Friday: 7am – 10pm
Saturday and Sunday: 12pm – 5pm
All times are US Central Time and exclude holidays.
Wisconsin Online Collaboratives Technical Support provides assistance with course access and course-related technology used within our set of programs. These include UW Online Collaboratives, UW Flexible Option, and UW Independent Learning.
We help students with issues related to:
- Canvas access to courses within our programs
- Troubleshooting course technology such as online textbooks, tools, or platforms
- Virtual Lab access and troubleshooting
We support faculty with:
- Course learning tool integrations
- Accessibility evaluations of course tools and materials
- Setup and troubleshooting of course-related technology
Please Provide:
- First and Last Name
- Course Number and Name
- Description of your problem (including any screen snapshots you may have)
- Computer information (Web Browser, Operating System)
Technical Support hours:
Monday – Sunday 7am – 11pm (Central Time)
Except US holidays